CHAPTER 1 INTRODUCTION
1.1. Market Definition
1.2. Executive Summary
1.3. The Scope of the Study
CHAPTER 2 RESEARCH METHODOLOGY
2.1. Secondary Research
2.2. Primary Research
2.3. Analytic Tools and Model
2.4. Economic Indicator
2.4.1. Base Year, Base Currency, Forecasting Period
2.5. Expert Validation
2.6. Study Timeline
CHAPTER 3 MARKET ANALYSIS
3.1. Industry Value Chain Analysis
3.2. Porter's Five Force Analysis
3.2.1. Bargaining Power of Buyers
3.2.2. Bargaining Power of Suppliers
3.2.3. Threats of Substitutes
3.2.4. Threats of New Entrants
3.2.5. Degree of Competition
3.3. PESTLE Analysis
3.3.1. Political
3.3.2. Economical
3.3.3. Social
3.3.4. Technological
3.3.5. Legal
3.3.6. Environmental
3.4. SWOT Analysis
3.4.1. Strengths
3.4.2. Weakness
3.4.3. Opportunities
3.4.4. Threats
3.5. Y-O-Y Analysis
CHAPTER 4 MARKET DYNAMICS
4.1. Market Drivers
4.1.1. Increasing healthcare frauds
4.1.2. In-house shortage of skilled personnel
4.1.3. Dynamic nature of health benefit plan designs
4.1.4. Federal mandates in the U.S increasing payer workload
4.2. Market Restraints & Challenges
4.2.1. Loss of managerial control
4.2.2. Rising incidences of data breaches and loss of confidentiality
4.3. Market Opportunities
4.3.1. Service portfolio expansion
4.3.2. Switching to icd-10 standards
4.3.3. Advanced Data Analytics
CHAPTER 5 GLOBAL HEALTHCARE PAYER SERVICES MARKET – BY SERVICE TYPE
5.1. Introduction
5.2. Business process outsourcing services
5.3. Information technology outsourcing services
5.4. Knowledge process outsourcing services
CHAPTER 6 GLOBAL HEALTHCARE PAYER SERVICES MARKET – BY APPLICATION
6.1 Introduction
6.2 Claims management services
6.2.1 Claims adjudication services
6.2.2 Claims settlement
6.2.3 Information management services
6.2.4 Claims repricing
6.2.5 Claims investigation services
6.2.6 Claims indexing services
6.2.7 Litigation management
6.3 Integrated front-end services and back-office operations
6.4 Member management services
6.5 Provider management services
6.6 Billing and accounts management services
6.7 Analytics and fraud management services
6.8 HR Services
CHAPTER 7 GLOBAL HEALTHCARE PAYER SERVICES MARKET - BY END USER
7.1 Introduction
7.2 Private Payers
7.3 Public Payers
CHAPTER 8 GLOBAL HEALTHCARE PAYER SERVICES MARKET - BY GEOGRAPHY
8.1. Introduction
8.2. North America
8.2.1. U.S.
8.2.2. Canada
8.2.3. Mexico
8.2.4. Costa Rica
8.3. South America
8.3.1. Brazil
8.3.2. Argentina
8.3.3. Chile
8.3.4. Columbia
8.3.5. Others
8.4. Europe
8.4.1. U.K.
8.4.2. Germany
8.4.3. France
8.4.4. Italy
8.4.5. Spain
8.4.6. Russia
8.4.7. Netherlands
8.4.8. Switzerland
8.4.9. Poland
8.4.10. Others
8.5. Asia Pacific
8.5.1. China
8.5.2. Japan
8.5.3. India
8.5.4. South Korea
8.5.5. Australia & New Zealand
8.5.6. Malaysia
8.5.7. Singapore
8.5.8. Others
8.6. Middle East & Africa
8.6.1. UAE
8.6.2. Saudi Arabia
8.6.3. Iran
8.6.4. Iraq
8.6.5. Qatar
8.6.6. South Africa
8.6.7. Algeria
8.6.8. Morocco
8.6.9. Nigeria
8.6.10. Egypt
8.6.11. Others
CHAPTER 9 GLOBAL HEALTHCARE PAYER SERVICES MARKET - COMPANY PROFILES
9.1. Cognizant Technology Solutions
9.2. Accenture PLC
9.3. Exlservice Holdings, Inc.
9.4. Concentrix Corporation
9.5. Dell, Inc.
9.6. Hinduja Global Solutions Limited.
9.7. Xerox Corporation.
9.8. The Hewlett-Packard Company.
9.9. Genpact Limited.,
9.10. HCL Technologies Ltd.
9.11. Wipro Limited.
9.12. Tele performance Group.
9.13. Hexa ware Technologies Limited
9.14. First Source Solutions Limited
9.15. CenturyLink, Inc.
CHAPTER 10 GLOBAL HEALTHCARE PAYER SERVICES MARKET - COMPETITIVE LANDSCAPE
10.1. Market Share Analysis
10.2. Strategies adopted by top companies
10.3. Mergers, Acquisitions, Collaborations & Agreements
CHAPTER 11 MARKET INSIGHTS
11.1. Industry Experts Insights
11.2. Analysts Opinions
11.3. Investment Opportunities
CHAPTER 12 APPENDIX
12.1. List of Tables
12.2. List of Figures
