Chapter 1 Introduction
1.1 Executive Summary
1.2 Market Definition
1.3 Scope of the Study
Chapter 2 Research Methodology
2.1 Secondary Research
2.2 Primary Research
2.3 Analytic Tools and Model
2.4 Economic Indicator
2.4.1 Base Year, Base Currency, Forecasting Period
2.5 Expert Validation
2.6 Study Timeline
Chapter 3 Market Analysis
3.1 Industry Value Chain Analysis
3.2Porter's Five Force Analysis
3.2.1 Bargaining Power of Buyers
3.2.2 Bargaining Power of Suppliers
3.2.3 Threats of Substitutes
3.2.4 Threats of New Entrants
3.2.5 Industry Rivalry
3.3 PESTLE Analysis
3.3.1 Political
3.3.2 Economical
3.3.3 Social
3.3.4 Technological
3.3.5 Legal
3.3.6 Environmental
3.4 SWOT Analysis
3.4.1 Strengths
3.4.2 Weakness
3.4.3 Opportunities
3.4.4 Threats
3.5 Y-O-Y Analyses
Chapter 4 Market Dynamics
4.1. Drivers
4.1.1 Growing trends in Mobility and BYOD
4.1.2 Continuous Service Support
4.1.3 Work Flow integration
4.2 Restraints
4.2.1 Lack of awareness
4.2.2 Security issues
4.3 Opportunities
4.3.1 Untapped explored markets
4.3.2 Communications with a new methodology
4.4 Challenges
4.4.1. Difficult to replace old communication techniques
4.4.2. Poor IT infrastructure
Chapter 5 Middle East & Africa UCaaS- Unified Communication as a Service Market - By Component
5.1 Internet Telephony
5.2 Unified Communications
5.3 Conferencing
5.4 VOIP
5.5 Collaboration Platforms & Applications
Chapter 6 Middle East & Africa UCaaS- Unified Communication as a Service Market - By Size
6.1 Small
6.2 Medium
6.3 Enterprises
6.4 Large
Chapter 7 Middle East & Africa UCaaS- Unified Communication as a Service Market - By Industry
7.1 Telecom & IT
7.2 Consumer Goods
7.3 Healthcare
7.4 Transportation
7.5 Banking
7.6 Others
Chapter 8 Middle East & Africa UCaaS- Unified Communication as a Service Market - By Geography
8.1 Introduction
8.2. Middle East & Africa
8.2.1. The Middle East
8.2.2. Africa
Chapter 9 Middle East & Africa UCaaS- Unified Communication as a Service Market - Company Profiles
9.1. Google LLC
9.2. International Business Machines
9.3. Computer Science Corporation
9.4. 8x8, Inc.
9.5. Star2star Communication
9.6. Cisco Systems, Inc.
9.7. Microsoft Corporation
9.8. BT Group
9.9. Verizon Communication
9.10. Avaya
9.11. Tieto Oyj
9.12. Voss Solutions
9.13. Polycom
9.14. AT&T, Inc.
9.15. Alcatel-Lucent S.A.
Chapter 10 Middle East & Africa UCaaS- Unified Communication as a Service Market - Competitive Landscape
10.1. Market Share Analysis
10.2. Strategies Adopted by top companies
10.3. Mergers, Acquisitions, Collaborations & Agreements
Chapter 11 Market Insights
11.1. Industry Experts Insights
11.2. Analysts Opinions
11.3. Investment Opportunities
Chapter 12 Appendix
12.1 List of Tables
12.2 List of Figures
