North America UCaaS- Unified Communication as a Service Market – Size, Outlook, Trends and Forecast (2024 – 2032)

Published : 30 Aug 2024

Report Type : Regional

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North America UCaaS- Unified Communication as a Service Market - Size

Study Period

2018 - 2030

Base Year For Estimation

2023

Forecast Data Period

2024-2030

Historical Data Period

2018-2021

CAGR

7 %

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

Unified Communication is a model of delivery service such as chat, video conferencing, sharing of data, speech recognition, and real-time communication services like fax, SMS, and so on. UCaaS is a cloud delivery for enterprise communications which has a variety of communication and services. UCaaS is generally delivered over IP-network as a third party service provider.

North America UCaaS- Unified Communication as a Service Market Segments Size & Growth:

North America UCaaS- unified communication as a service market is accounted for $XX billion in 2017 and expected to grow at a CAGR of XX% to reach $XX billion by 2024 during the forecast period 2018-2024. Major factors that are driving the market growth are by increased adoption of small and medium scale enterprise, flexibility, low cost, and cloud-based delivery. However, lack of awareness and security issues hinder the growth of the North America UCaaS- unified communication as a service market.

North America UCaaS- Unified Communication as a Service Market Segments Share:

North America UCaaS- unified communication as a service market is categorised into by

North America UCaaS- Unified Communication as a Service Market - Growth

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

component which consists of Internet telephony, unified communications, conferencing, VOIP and applications. Internet telephony has the most significant share due to its automated transmission of voice, video, fax and so on. By size, it is classified by small, medium, enterprise, and large. Small and medium enterprises are expected to have the most significant share in the market due to the rapid adoption of unified communication networks to improve their business. Telecom & IT and Banking are leading in North America UCaaS- unified communication as a service market among industries owing to the rise in technological advancements and demand for cloud-based communication.

By Geography, United States is dominating the growth of the North America UCaaS- unified communication as a service market and the growth in North America is mainly attributed because of the technology advancements and demands for unified communication infrastructure. Furthermore, Mexico is witnessing the fastest growth during the forecast period, because of technological adoption and investments in telecom services.

North America UCaaS- Unified Communication as

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North America UCaaS- Unified Communication as a Service Market - Porter's Five Force Analysis

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

a Service Market Segments Trends:

In October 2017, Cisco has acquired BroadSoft to expand cloud-based calling and contact centre.
In March 2017, Alcatel Lucent introduced a hybrid communication design to adopt UCaaS.
In 2018, Google has finally entered into the Unified communication as a service to increase strategy in the UCaaS market.

North America UCaaS-

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