Chapter 1 Introduction
1.1 Executive Summary
1.2 Market Definition
1.3 Scope of the Study
Chapter 2 Research Methodology
2.1 Secondary Research
2.2 Primary Research
2.3 Analytic Tools and Model
2.4 Economic Indicator
2.4.1 Base Year, Base Currency, Forecasting Period
2.5 Expert Validation
2.6 Study Timeline
Chapter 3 Market Analysis
3.1 Industry Value Chain Analysis
3.2Porter's Five Force Analysis
3.2.1 Bargaining Power of Buyers
3.2.2 Bargaining Power of Suppliers
3.2.3 Threats of Substitutes
3.2.4 Threats of New Entrants
3.2.5 Industry Rivalry
3.3 Pestle Analysis
3.3.1 Political
3.3.2 Economical
3.3.3 Social
3.3.4 Technological
3.3.5 Legal
3.3.6 Environmental
3.4 SWOT Analysis
3.4.1 Strengths
3.4.2 Weakness
3.4.3 Opportunities
3.4.4 Threats
3.5 Y-O-Y Analyses
Chapter 4 Market Dynamics
4.1. Drivers
4.1.1 Growing trends in mobility and BYOD
4.1.2 Growing SMBs demand for UCaaS
4.2 Restraints
4.2.1 Lack of awareness
4.2.2 Security issues
4.3 Opportunities
4.3.1 Emerging Communications with a new methodology
4.4 Challenges
4.4.1. Difficult to replace old communication techniques
4.4.2. Poor IT infrastructure
Chapter 5 South America UCaaS- Unified Communication as a Service in Retail Market - By Component
5.1 Internet Telephony
5.2 Unified Communications
5.3 Conferencing
5.4 VOIP
5.5 Collaboration Platforms & Applications
Chapter 6 South America UCaaS- Unified Communication as a Service in Retail Market - By Size
6.1 Small & Medium Enterprises
6.2 Large Enterprises
Chapter 7 South America UCaaS- Unified Communication as a Service in Retail Market - By Geography
7.1 Introduction
7.2 South America
7.2.1. Brazil
7.2.2. Argentina
7.2.3. Others
Chapter 8 South America UCaaS- Unified Communication as a Service in Retail Market - Company Profiles
8.1. Voss Solutions
8.2. Verizon Communication
8.3. Computer Science Corporation
8.4. Tieto Oyj
8.5. IBM Corporation
8.6. 8×8, Inc.
8.7. Amazon S.A
8.8. Alcatel-Lucent S.A.
8.9. Fierlink Communications Corp.
8.10. McAfee Inc.
8.11. Microsoft Corporation
8.12. Avaya
8.13. Cisco Systems, Inc.
8.14. Google LLC
Chapter 9 South America UCaaS- Unified Communication as a Service in Retail Market - Competitive Landscape
9.1. Market Share Analysis
9.2. Strategies Adopted by top companies
9.3. Mergers, Acquisitions, Collaborations & Agreements
Chapter 10 Market Insights
10.1. Industry Experts Insights
10.2. Analysts Opinions
10.3. Investment Opportunities
Chapter 11 Appendix
11.1 List of Tables
11.2 List of Figures
