UCaaS- Unified Communication as a Service Market – Size, Outlook, Trends and Forecast (2024

UCaaS- Unified Communication as a Service Market - Size

Study Period

2018 - 2030

Base Year For Estimation

2023

Forecast Data Period

2024-2030

Historical Data Period

2018-2021

CAGR

7 %

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

Unified Communication is a model of delivery service such as chat, video conferencing, sharing of data, speech recognition, and real-time communication services like fax, SMS, and so on. UCaaS is a cloud delivery for enterprise communications which has a variety of communication and services. UCaaS is generally delivered over IP-network as a third party service provider.

Global UCaaS- Unified Communication as a Service Market Segments Size & Growth:

Global UCaaS- unified communication as a service market is accounted for $17.59 billion in 2017 and expected to grow at a CAGR of 11.2% to reach $30.21 billion by 2024 during the forecast period 2018-2024. Major factors that are driving the market growth are by increased adoption of small and medium scale enterprise, flexibility, low cost, and cloud-based delivery. However, lack of awareness and security issues hinder the growth of the global UCaaS- unified communication as a service market.

Global UCaaS- Unified Communication as a Service Market Segments Share:

Global UCaaS- unified communication as a service market is categorised into by

UCaaS- Unified Communication as a Service Market - Growth

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

component which consists of Internet telephony, unified communications, conferencing, VOIP and applications. Internet telephony has the most significant share due to its automated transmission of voice, video, fax and so on. By size, it is classified by small, medium, enterprise, and large. Small and medium enterprises are expected to have the most significant share in the market due to the rapid adoption of unified communication networks to improve their business. Telecom & IT and Banking are leading in global UCaaS- unified communication as a service market among industries owing to the rise in technological advancements and demand for cloud-based communication.

By Geography, North America is dominating the growth of the global UCaaS- unified communication as a service market and the growth in North America is mainly attributed because of the technology advancements and demands for unified communication infrastructure. Furthermore, Asia-Pacific is witnessing the fastest growth during the forecast period, because of technological adoption and investments in telecom services.

Global UCaaS- Unified Communication as a Service Market Segments Trends:

In October 2017, Cisco has acquired BroadSoft to expand cloud-based calling and contact centre.
In 2018, Google has finally entered into the Unified communication as a service to increase strategy in the UCaaS market.

Global UCaaS- Unified Communication as a Service Research Report:

An executive summary condensing the whole report such that essential authority can rapidly twist up doubtlessly acquainted with brief overview and conclusion.

To have complete market analysis, industry value chain analysis, Porter’s Five Force Analysis, PESTLE, SWOT analysis, and Y-o-Y analysis were carried to understand the market more comprehensively.

Regional and global diversity is analysed with the major countries and the unions. Scrutinizing the revenue generation on Year-On-Year

Identifying DROC in the current market and their impact in altering the market dynamics.

Competitive landscape analysis to identify the mergers and acquisitions which will have a comparative financial study with significant competitors.

Expertise investment opportunities by an analyst to the individual and organisation to have a better foothold in the market.

8×8, Inc.
Verizon Communication
AT&T, Inc.
International Business Machines
Google LLC

services. Global UCaaS- Unified

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UCaaS- Unified Communication as a Service Market - Porter's Five Force Analysis

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

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