Global Service Analytics Market – Size, Outlook, Trends and Forecast (2024

Global Service Analytics Market - Size

Study Period

2018 - 2030

Base Year For Estimation

2023

Forecast Data Period

2024-2030

Historical Data Period

2018-2021

CAGR

7 %

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

Service analytics is the process of capturing, processing, and analysing the data produced from the performance of a service system to improve, extend, and personalize service to create value for both providers and customers. Global service analytics market size

Global Service Analytics Market - Growth

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

was valued at $0.43 billion in 2017 and is estimated to reach $1.27 billion by 2025 with the CAGR of 14.23% during 2019-2025. The key factors propelling the growth of service analytics market are increasing competition to drive more data, need for better client & customer interaction, emerging of many new players, low cost for organisations, constraints of resources, optimisation of budget, control & agility and tailored solutions to business needs. Whereas scarcity of knowledge on service analytics, expired IT infrastructure, low returns on investments, lack of strategies of big data, mergers and integration of data sources and inefficient data management are hindering the market growth. Growth in the adoption rate of analytics in SMEs and existing of AI powered customer services are the future drivers expected to enhance the market growth.

Research Study Objectives:

Define, estimate, and forecast the service analytics market statistics by component, deployment mode, organisation size, application, end users and regions concerning the individual growth drivers, market trends and their contribution toward the service analytics market growth.
Provides comprehensive information regarding the key factors influencing the market growth (drivers, restraints & challenges, and opportunities)
Estimate & forecast the market size of all the segments concerning geographies including North America, Europe, Asia Pacific (APAC), South America and the Middle East and Africa (MEA).
Recent competitive developments including M&A (mergers and acquisitions), partnerships, and product innovations are provided in the service analytics market analysis report.
Analysis and conclusions on the future service analytics market outlook.

Top-down and bottom-up approaches are used to validate the service other promising economies.

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Global Service Analytics Market - Porter's Five Force Analysis

Source: Envision Intelligence Analysis & Experts Insights.

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels

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